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The simple rule for
the sales tax is that if your order is not shipped within the State
of California, there is no applicable sales tax. Hence, you only pay
for the price of the watch if you qualify for the free shipping.
The
current state law requires that 8.25% sales tax be collected on all
orders shipped within the State of California.
All shipments shipped
outside of California are not taxed.
All watches and
perfumes on our site are 100% brand new.
All watches come with the
original box, papers; and all perfumes are shipped in the original
packaging.
It is against the law to offer
counterfeits imposed as genuine brands.
We are in the business of
offering only genuine brand name products. As indicated above, we are
legally and morally bound to serve our customers with the genuine
brand name products.
All watches, perfumes, and any brand names
represented on our store front are 100% genuine brand names.
All
inclusive brand names mentioned on our site are brand names of the
respective holders.
If you don't like the watch you've
ordered, or you change your mind about a fragrance, or you just simply
decided to get something else, we offer no hassle 30 day return policy.
The 30 day return policy applies to 30 days from the day we ship the
products.
All returns are subject to a
5% restocking fee.
The 5% restocking fee
will be waived on watches and perfumes returned for exchange for an item
of equal or greater value.
When
we receive your items, we will refund your order amount
less 5% restocking
fee.
We also ask that you
do not wear the watch/(es) and that you
do not open the fragrances if you
decide to return the product/(s).
All items must be returned in their original condition, including the
original packaging materials, warranty cards (unfilled), documentation,
and manuals. Otherwise, additional restocking fee may apply.
In
all fairness, we are simply asking you to return the product within 30
days the product was shipped in the same condition we sent to you.
Watches which have been sized (by anyone including Glooks) are not
returnable.
Freight charges for all returns will be the responsibility
of the customer.
For a return or exchange, please contact us for a return assignment
number
(RMA).
When we receive your item/(s), we will refund your order
amount
less shipping fee.
Once your order
is received, we go through routine verification processes to ensure
that the credit card is verified.
We do not charge in
real-time, which
means that we do not automatically charge your credit card when the
order comes through.
All credit cards are charged on the day that the
products are shipped.
We gladly ship to
all over the world, with few exceptions;
(we do not ship to Afghanistan, Angola, Bangladesh, Bulgaria, Burma,
Burundi, Congo, Cuba, Ethiopia, India, Indonesia, Iran, Iraq, Poland,
Romania, Rwanda, Seychelles, Slovenia, Sudan, Syria, and Yemen).
We receive frequent orders from all over the world, and the
typical form of payment from international destinations are
major credit
cards or
wire
transfer or
PayPal payments.
Please refer
to the
International
shipping section for additional details.
International
orders
US Only
If your purchase total
is $90 or over, you will receive free shipping.
Most watches we offer
are over $90 dollars, and thus you should automatically qualify for
free shipping. If the purchase is under $90, you simply pay a flat
$5 FedEx shipping charge.
We also
offer other shipping options for your delivery needs.
Canada &
International Only
International shipping is
$39.
Canada shipping is $22 or $39.
Please refer to the
shipping
section of our customer
service section.
The sections of our
on-line store where we ask you for information such as your name, phone
number, and other information required to process your order are encrypted
with the well known industry standard SSL technology.
The well known
companies that provide the SSL technologies are the
GeoTrust, Verisign and
Thawte
company.
All pertaining
data are encrypted before transmitted from your computer to our server.
Thus, no third party either with
good or bad intensions can intercept the information and decode it
for their private use.
Please refer to the
Privacy and Security of our customer service section.
We strongly believe
that price is not the only part of the service we are here to provide.
Depending on the circumstances, some companies may under cut our prices
while others may offer at higher prices.
If you give us a chance for
the price match, we will do our best to see if we can match the price.
Please consider that we will not be able to match all prices since
the price discrepancy may be due to factors that are not controllable
by our company.
Please contact our customer service for further help,
or you can simply fill our the
inquiry
form for speedy service.
All watches we offer
on our site retain their serial numbers. We do not remove the serial
numbers that the manufactures inscribed on the watches.
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